Samui Villa Rentals (“we”, “us”) respects your privacy. This policy explains what personal information we collect through samuivillarentals.com, how we use it and the choices you have.
Information we collect
- Booking requests and messages: your name, email address, phone or WhatsApp number, travel dates, number of guests and anything you write in your message.
- Bookings: the details needed to confirm and manage your stay. Card payments are processed by our payment provider; we do not see or store your full card number.
- Website usage: basic technical information such as your browser type and the pages you visit, collected by our hosting provider and through cookies needed for the website to work.
How we use your information
- To answer your questions and booking requests.
- To confirm, manage and support your stay, including check-in arrangements.
- To meet our legal, tax and accounting obligations in Thailand.
We do not sell your personal information and we do not use it for marketing without your permission.
Sharing your information
We only share your information with service providers who help us run our business, such as our website host, email provider, booking calendar and payment provider, and only as needed to provide our services. We may also share information where required by Thai law.
Maps and third-party links
Our “How to find us” page shows a map from OpenStreetMap, and our directions buttons open Google Maps. Our WhatsApp links open WhatsApp. These services have their own privacy policies.
How long we keep your information
We keep enquiries and booking records only for as long as needed for the purposes above and to meet our legal obligations, and then delete them.
Your rights
You can ask us to access, correct or delete your personal information, or to stop using it, by emailing sales@samuivillarentals.com. We handle personal data in line with Thailand’s Personal Data Protection Act (PDPA).
Contact
Samui Villa Rentals, Chaweng, Koh Samui, Thailand
Email: sales@samuivillarentals.com
WhatsApp: +66 98 490 2377
Last updated: November 2026